Friday, October 06, 2006

Just so's you know, here are the questions I dealt with on the adult reference desk, 3-6 p.m., Friday, October 6:
I need 2004 and 2005 tax forms, for the state and IRS. (We keep the past couple of years' reproducible forms at the reference desk.)
Two students seeking biographies of Vincent van Gogh. We actually own several books about him, and the computer says they are on the shelf.
Telephone call. Wanted to get a passport. (Our administrative office handles passport applications.)
Telephone call. Did they get the Morningside Park branch? (That agency is closed on Friday.)
Regular client looking for a particular book, 1185 Park Avenue : a memoir / Anne Roiphe (which we don't own). I tracked down copies at Santa Monica and Pasadena libraries.
She also wanted information on the messianic movement. Got the name of an organization in the LC Authorities file and from there located a website.
Telephone call. Someone looking for an employee.
Telephone call. Person needs a basic book on statistics. Web catalog is down; luckily our clunky catalog on the city's mainframe is working. (I will be so-o-o glad when we get our integrated library system.)
Woman wanted city ordinances regarding parking on vacant lots. She has problems finding out who owns the property next door to her. I suggested she call her council representative.
Someone who hasn't been in the library recently needs to know how to search our catalog. We don't own the book. I checked LAPL and County library catalogs, and tracked one down at Redondo Beach.
Internet signup. (Our Internet workstations are in our Serials and Documents Division on the second floor behind the reference desk; in the Youth Services Division on the first floor [usage limited to people under 14], and the Gates Computer Center on the third floor.
Kids shouting down the light wells. Told them to go downstairs to talk to their friends. The building has, in addition to the light wells, a tiled floor atrium that runs up three stories. When the little darlings are rambunctious you can hear them all over the building.
Client quit his job because he couldn't get along with his supervisor. How can he handle job interviews when they ask him why he left is previous employer. I found some books on interviewing.
Just another day in Paradise.

0 Comments:

Post a Comment

<< Home